There has never been a more critical time to retain top talent, reduce churn, and keep customers happy on their journey with your organization. For years, teams have been focused on hyper-growth, mass hiring, and driving revenue efforts. But with the state of the economy, most organizations are on a hiring freeze. Now, everboarding & constant training is essential to ensure your teams feel empowered to be successful in their roles.
How do you shift your strategy from the traditional ways of onboarding & shift enablement’s focus to people and customers?
Join us for Spekit Sauces with Melanie Fellay, CEO and Co-founder of Spekit, and Amanda Gaube, Director of GTM, Partner, and Customer Enablement at Zscaler, to learn the importance of everboarding when it comes to maximizing your employee & customer retention. Tune in to learn:
- Amanda’s “Menu of Modalities” - flipping the script on traditional onboarding and shift to everboarding
- How today’s environment is shifting from growth to retention & how your enablement teams can support this change
- How to focus efforts on our people & customers with everboarding
- The key to ramp & retention
