Seismic Getting Started Template

1. Getting Started with Seismic

When logging into Seismic, remember…

The Seismic URL is your tenant ID or company name followed by seismic.com

Browser address bar with the Seismic tenant URL used to log in to Seismic

If your company uses Single Sign On (SSO), use your usual company credentials

Seismic login screen for signing in with company credentials through single sign-on

If you don't have Single Sign On (SSO), you will be prompted to log in using your Seismic Username and Password

Seismic login screen for signing in with a username and password when single sign-on is not used

Your Password must have at least:

8 characters
1 upper case
1 lower case
1 special character

🔍 To learn more, search for "Update Personal Settings" in the Wiki

2. Update User Settings in Seismic

Update Personal Settings by:

1) Click your User Avatar

2) Click User Settings

Seismic user menu open with User Settings highlighted as the step to update personal settings

3) Click the Personal Tab to modify or add to your personal information such as:

Uploading a photo of yourself
Adding a brief bio
Change your Content Profile based on role
Add links to your Social Media accounts

When finished, click Save

Seismic User Settings Personal tab for adding a photo and a short biography

Update Connected Accounts by:

1) Starting from the User Settings page, click the Connected Accounts tab to allow content from your CRM

2) Hover over the right side of "Not Connected" and click the "link" icon to connect an account

Seismic User Settings Connected Accounts tab for linking a CRM and other accounts

☆ Note: Contact your administrator if you don't have the correct permissions to connect an account

Change your Password by:

1) Click the Password tab to reset your password

✅ Best Practice: Do not reset your password if your company uses Single Sign On

Seismic User Settings Password tab for changing your password

Edit Notifications by:

1) Click the Notifications tab to set notifications to come through:

Email
Slack
Microsoft Teams

Seismic User Settings Notifications tab for choosing email, Slack and Microsoft Teams notifications

2) Click the arrow to configure how often you receive notifications

Seismic email notification settings for choosing how often you are notified about updated and new content

3. Navigating the Home Page

The Home Page utilizes information blades or "sections" to allow you to quickly navigate to your key assets and information which includes:

Content Profiles:

Discover new and most viewed content and key assets based on your role and interests

News Channels:

Stay on top of new information that you've chosen to follow such as competitive intel, key industry updates, and product release info

Click "See All" to see all of the content available in NewsCenter

Seismic Home Page News Channels section with a See All link to open all content in NewsCenter

Opportunities:

See recent activity and recommendations on next steps for your customers based on Seismic's Predictive Content engine

☆ Note: Only possible if Seismic is integrated with CRM

LiveSend Activity:

Understand how your customers engage with the content you've shared via LiveSend to tailor future buyer engagements

Frequently Used:

Quickly access the content that you use the most

4. Top Content vs. New Content

Top Content: See what Seismic content has high LiveSend Engagement and popular internal usage

🔍 To learn more about Seismic's content engagement metrics, search for "LiveSend" in the Wiki

New Content: See recently published content

5. Using Seismic's Search Capabilities

Quickly find the content and assets you need by choosing to:

1) Browse content using the filters underneath the Search Bar

Seismic search bar with Browse by content type filters underneath for finding content

2) Drill down into folders in DocCenter or WorkSpace

Seismic search tabs with DocCenter and WorkSpace highlighted for drilling into folders

3) Find Promoted content that has been boosted (ex. new product release info)

Seismic search result carrying a Promoted tag that marks boosted content

4) Search for people as assets based on their knowledge on a topic, functional expertise, or geographical area

🔍 To learn more, search for "Search Results" in the Wiki

6. Using Seismic's Search Filters

From the search results page, narrow down your search results by clicking on filters

Seismic search results page with a filters panel for narrowing results

To remove filters, click the "X" in the box remove it

Seismic search results with an industry filter applied and an X to remove it

Sort results by most relevant, latest update, or publish dates by clicking the "arrows icon" in the top right corner of the Search Results page

Seismic search results sort menu for ordering by most relevant or latest update

7. How to Navigate NewsCenter

NewsCenter organizes stories or content into channels to provide the newest, most relevant information you've chosen to follow such as:

Clients Details
Competitive Intel
Key Industry Updates
Product release info

Click the "All Stories" tab to see all of the most recently published content available in NewsCenter

Seismic NewsCenter All Stories tab showing the most recently published content

Click the "My Channels" tab to find the content you've subscribed to

Seismic NewsCenter My Channels tab showing the channels a user has subscribed to

Click the "Other Channels" tab to subscribe to other channels

Seismic NewsCenter Other Channels tab for subscribing to additional channels

To subscribe, hover over the image for channel that you want to subscribe and Click "Add"

8. Concentrix Catalyst & Digital Selling

To learn more, visit https://catalyst.concentrix.com/digital selling

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