Successful tool implementation requires reinforcement
Rolling out a new tool can be daunting. Companies invest enormous sums of time, money, and energy into implementing new software solutions, yet a shocking 70% of all digital transformation projects fail. The problem? So much focus is put on the launch and so little on how to train, reinforce, and communicate change after the initial rollout.
With Spekit, crucial training, best practices, and documentation is reinforced directly within the new tool you’re rolling out. Give every employee access to the knowledge and resources they need to successfully adopt new technology and processes, when and where they need it.
Automatically surface FAQs, process guidance, best practices, and playbooks directly within the new tool you’re rolling out. With Spekit, your tool training is completely customizable and always accessible to handhold employees every step of the way.
- Surface customized training beside defined terms in HubSpot, picklist values in Salesforce, fields in Outreach, and more.
- Include videos, embedded files, images, and more to maximize engagement.
“Spekit is key for Salesforce adoption and effortless to set up. All of our go-live documentation for Service Cloud was defined and completed in about 10 hours — an effort that would have taken more than a week before Spekit.”
With Spekit, employees learn how to navigate new tools and processes directly without ever leaving their flow of work. Say goodbye to context-switching and give your employees their time back.
- Trigger in-app alerts to surface when an employee logs into a tool or completes a process for the first time.
- Guide them through introductory training, common FAQs, and more without ever taking them out of their workflow.
“Spekit reduced the rollout period for new tools, processes, and changes. Therefore, we were able to decrease the time to close and increase revenue.”
“Spekit helps each individual further their own path to mastery with all-in-one enablement, adoption, and change management solution. It helps them learn and retain knowledge and makes them better at what they do, which is creating growth for themselves and our clients.”
Missing some tool training? Are employees getting stuck in a new process? Don’t wait for your next meeting to find out. Surface short, multiple-choice quizzes directly within the new tool you’ve rolled out to identify knowledge or content gaps quickly.
- Hold employees accountable for learning how to use the new tool correctly.
- Improve training content without disrupting employee productivity.
“It is not fun creating word docs- Someone might edit it by mistake or not have access to it. With Spekit, creating content is super intuitive. You can embed quizzes and videos to teach people, but you can also entertain them with gifs and stuff to have fun with it.”
Don’t rollout a tool and send your employees off with a 60-page PDF doc that quickly turns stale the moment a process changes. Spekit converts your training into flexible, bite-sized content cards that can be updated in minutes and surfaced wherever your team works.
- Creating and editing training content is as easy as writing an email.
- Notify employees of changes in real-time to drive alignment.
"Self-sufficiency is critical during these times, and Spekit’s team of experts helped us structure and embed new product playbooks within Salesforce, surfacing relevant sales content at our team’s fingertips and empowering them to get answers on their own instantly.”
"Knowledge Checks are the perfect way to reinforce hands-on training rather than just passively sitting back and listening. This is especially powerful for onboarding in a remote-first world. We don’t want our teams to go to another application, and possibly get lost, just to take a brief assessment."
The Spekit Difference
Training automatically embeds in-app
Spekit turns inaccessible, long-form tool training into continuous everboarding by resurfacing crucial knowledge and guidance in-app.Learn More
One-click Salesforce integration
Training automatically appears beside defined terms, objects and picklist values in Salesforce while tracking any changes.Learn More
In-app alerts for crucial updates
Processes and tools change constantly. Keep your team aligned with new FAQs, best practices, policies and more with in-app alerts.Learn More
Get started in minutes with customizable content templates on the most popular tools.Learn More
Guide employees step-by-step through new tools and processes with walkthroughs.Learn More