Customer Success at Spekit
#1 in ease of setup, best support, fastest implementation, and best relationship. See what separates our success team from the rest.
Designed to help you see value, faster
From rollout to training, every service is built to be simple to launch, easy to adopt, and unmistakably effective.
- Implementation services: Fastest path to impact. Our consultants have launched Spekit for thousands of teams and know how to get you to value without the headaches.
- Advisory services: Industry experts who partner with you to design, plan, and optimize enablement for your business.
- Content services: We’ll migrate and convert your content so it’s clean, current, and ready to use in the flow of work.
- Training services: Tailored training for admins, managers, and reps to drive best practices into your unique workflows.
Faster implementation than competing enablement platforms
Averages based on real user reviews from 2025 G2 reviews.
Average Net Promote Score (NPS)
A healthy Net Promoter Score (NPS) in software falls within the range of 30 to 70, with scores above 70 considered excellent.
CSAT (Customer Satisfaction) Score
Spekit Customer Success Architects have maintained a 100% CSAT (Customer Satisfaction Score) for the last year and counting.
Recognition and community
Customer awards and groups to celebrate, connect, and grow with Champions and Power Users.
Strategic partnership
Customer advisory board to help shape our vision and roadmap, engage with executives from other companies, and have a direct line to Spekit leadership.
Ongoing learning
Monthly webinar series for end-user training, admin deep dives, and vertical-specific sessions. Dedicated workshops for practical, hands-on learning and best practices.
Simple, yet "spek"-tacular service
Strategy & services
Our world-class content services team assists in aggregating all of the great work you’ve already done and breaking it down to provide instant access in the flow of work. You'll receive handheld guidance on content strategy, best practices, and support during content migration and creation efforts to ensure ongoing success.
Success & support
At Spekit, Customer Success is a company-wide mission. From day one, your dedicated CSM ensures seamless onboarding and ongoing support to help you hit your goals. And if you ever need troubleshooting, our technical support — backed by a 100 NPS in 2024 (no, we're not kidding) — has you covered.
Ideation & creation
As a true partner, our Customer Success team supports ongoing strategy as your business needs and our platform evolve. You'll have dedicated strategic sessions and QBRs to help your team maximize your Spekit investment.
